Health Clubs Pump Up the Promos
            
            
            
        
     
    Gyms and health clubs, like many other segments, need to  muscle up to keep cash-challenged consumers interested in signing up or  maintaining their memberships. This is why communicating a chain¹s or  location¹s benefits either through mass media or some well-placed promotional  products is perhaps more important than ever.
For the first eight months of 2010, the entire gym and  health-club category was much more frugal with advertising spending. Overall,  category spending was down 30% to $81 million, per the Nielsen Company. TV ads  were the preferred medium, as chains spent $62 million to blast their messages  on the tube.
“Gym and health clubs that want to engage customers will  have to get their messages out in the most effective way,” says Robert  Passikoff, president of the marketing consultancy Brand Keys. “Widgets, tweets  and text messages aside, mass media is still an effective way to get the message  out.” In order to make these dollars count, health clubs like Curves work to  create a point of differentiation. In September, Curves began touting itself  not only as a fitness center, but also as a diet plan. The 10,000-plus location  chain introduced its 30-day diet plan in a new ad campaign that shows a Curves  trainer explaining how it works.
Since gyms are social in nature, they rely heavily on  person-to-person marketing to spread the word. This is why promotional products  can be very effective. “It allows them to add value to their users,” says Jason  Ash, president of PacificHealth Laboratories, maker of the Accelerade sports  drink and Forze health bars. “Free stuff is always good. In some instances the  branded premium gets them impressions in places they cannot get into.” Gyms, in  addition to promoting themselves, receive an extra source of revenue by letting  companies like Ash’s offer their branded items to its clientele. The Core Performance   Center in Santa    Monica, CA,  for example, offers its members a branded Adidas gym bag, a Sheraton gift  certificate, a GoFit stretch band, an EAS  shaker bottle and a Gatorade water bottle. Core Performance’s Katie Burke says  these items offer value to the customer and branding outside of the gym. The  clientele is usually an attractive bunch, no pun intended, and people will pay  to get in front of them. Still, health clubs need to build their memberships to  get to that point, and premiums can help do that. Club H Fitness worked with  Bluetrack Inc., to come up with a program for its customers. It regularly hands  out black dumbbell stress balls. “These promotional items are an effective and  fun way to increase brand awareness,” says Michael Henderson, operations  manager for Club H Fitness. “They’re fantastic giveaways at events that help us  attract new members and are a constant reminder of us when they’re back home with  our giveaway on their desk.”